Hospitality, checkout and kiosks
PortAventura World
- The problem
- Park tickets, hotel reservations and the self-service kiosks had grown independently. The kiosks ran on a legacy ticket system that had never been reconciled with Express Ticket, the selling system built a year earlier for the iOS and Android apps.
- Role
- Product Designer4-person design team. iOS, Android, web, kiosk.
- Outcome
- In-app revenue about 3× in 2025Read the case study

